masstechllc - Ideas #Case Studiesmasstechllc - Ideas #Case Studieshttps://www.masstechllc.com/Ideas/tag/case-studiesWed, 15 Apr 2026 10:40:00 -0700http://zoho.com/sites/<![CDATA[Automating Orders, Empowering Growth]]>https://www.masstechllc.com/Ideas/post/automating-orders-empowering-growthMASS Tech LLC partnered with DrinkPAK to streamline and automate their invoice and outbound order processing systems. By implementing a scalable RPA solution using Microsoft Azure and Power Automate, the project eliminated manual data entry, improved accuracy, and reduced operational costs.]]>

Empowering beverage companies to streamline operations with intelligent automation.

RPA
AI DEV

Overview

As DrinkPAK scaled its operations, the need to automate repetitive, error-prone processes like invoice and outbound order handling became increasingly critical. Manual processing of purchase orders and outbound shipments consumed significant time and resources, hindering growth and scalability.


MASS Tech LLC partnered with DrinkPAK to deliver intelligent data automation solutions for both invoice and outbound order workflows converting PDFs and Excel files into ERP-ready XMLs, eliminating manual steps, and significantly reducing turnaround time and FTE effort.

Services

RPA
AI Dev
User Testing
Web app

Deliverables

Automated Invoice Processing Pipeline
Azure Blob & Function App Architecture
XML Generation Engine
Real-time Error Notification System

The ask

DrinkPAK’s team sought a trusted partner to automate labor-intensive workflows involving the handling of invoices and outbound shipment orders. Their current process required multiple full-time employees to manually convert incoming documents into formats suitable for ERP ingestion, particularly for Manhattan systems. The solution needed to ensure scalability, speed to market, and integration with existing infrastructure like Microsoft Azure.

The solution

MASS Tech designed a robust automation pipeline using Microsoft Power Automate, Azure AI Document Intelligence, and custom Azure Functions. The system monitors dedicated email inboxes, extracts attachments (PDFs or Excel files), parses and transforms the data into standard XML structures, and seamlessly transfers it to storage endpoints or FTP servers.

By integrating error notifications and adapting to evolving formats through modular transformations, MASS Tech ensured resilience and adaptability. The solution was built incrementally in agile sprints, with iterative demos and feedback loops from DrinkPAK's team.

Technology

Power Automate
Azure AI Document Intelligence
Azure Function Apps
Python

The impact

By automating both invoice and outbound order processing, MASS Tech helped DrinkPAK cut down manual processing time dramatically, freeing up staff to focus on higher-value work. The scalable solution is now a reusable framework that can be applied to other departments and document types.

Key outcomes:

  • 50% reduction in FTE load for order entry

  • Seamless XML batch ingestion into Manhattan ERP

  • Increased data accuracy and minimized operational delays

  • Scalable architecture ready for enterprise-wide rollouts

DrinkPAK now enjoys a future-proof automation platform that supports growth while maintaining operational excellence.

"MASS Tech LLC demonstrated expertise, professionalism, and a
deep understanding of our business needs. They consistently met deadlines and delivered high
quality solutions that have significantly improved our operational efficiency and reduced
manual errors"

CL

CIO, DrinkPAK

Get Started Now
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